Refunds
Last updated: 15.07.2026
14-Day Refund Guarantee
We offer a 14-day, no-questions-asked refund on all digital products purchased through this website.
If the product is not what you expected, request a refund within 14 days of purchase and you will receive a full refund. You do not need to give a reason.
How to Request
Contact Paddle directly at paddle.net (Paddle's buyer support portal) — Paddle is the Merchant of Record and processes all refunds. Alternatively, email us at [Adresse] and we will authorize the refund with Paddle.
Please have your order reference or the email address used at purchase ready.
Processing
Refunds are issued to the original payment method. Processing time depends on your payment provider, typically 3–10 business days.
After Refund
The license granted at purchase terminates upon refund. Please delete any downloaded files.
Statutory Rights
This policy is offered voluntarily and goes beyond what is legally required for digital content. Your statutory rights as a consumer under EU and Austrian law remain unaffected. Where a statutory right of withdrawal would provide you with a stronger remedy, that right applies.
Repeat Purchases
We reserve the right to decline sales to customers with a pattern of purchase-and-refund across multiple products.